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Terms of Service

Effective date: September 26, 2026 for new accounts and new purchases; October 26, 2026 for existing users · Last updated: October 6, 2026 (Section 6 describes screen samples under Help Improve Unitra and clarifies rights in content that belongs to others) · Previous version: July 1, 2026

At a glanceThese Terms govern your use of Unitra. They cover your account, paid plans and purchases, acceptable use, and liability, and include US-resident-specific arbitration and class-action-waiver provisions in Section 13. Payments are generally non-refundable, with the exceptions listed in Section 4.7. Consumers in the European Economic Area, United Kingdom, and certain other jurisdictions retain their mandatory statutory rights, which override anything in these Terms to the contrary.

1. Acceptance of Terms

By creating an account, downloading the desktop application, or otherwise using Unitra's services, including the desktop application, cloud translation APIs, and website (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not create an account and do not use the Services. These Terms, together with our Privacy Policy, form the complete agreement between you and Unitra, Inc. ("Unitra," "we," "us," or "our").

2. Service Description

Unitra provides real-time translation software for voice and for text shown on your screen. The Services include:

  • A desktop application with local speech recognition, on-device recognition of on-screen text, and translation
  • Cloud-based machine translation via our API
  • Game-specific terminology support
  • Account management and usage tracking

Plan-specific limits, including daily character allotments (which reset at 00:00 UTC), supported language pairs, and the features included in each plan, are published on our pricing page and in the application. We may introduce, modify, or discontinue features from time to time; where a change materially reduces the functionality of something you have paid for, Section 4.7 describes your remedy.

No service-level guarantees. Unless we enter into a separate written service-level agreement with you, the Services are provided without any uptime or availability guarantee, subject to the mandatory consumer-protection rights referenced in Section 8.

Beta and Experimental Features

We may label certain features as "beta," "preview," "experimental," or "early access." These features are provided on an as-is basis for evaluation, may be unstable, may be modified or withdrawn at any time, and are excluded from any service-level commitments and from warranties to the maximum extent permitted by applicable law.

3. Accounts and Eligibility

To use certain features, you must create an account. You agree to:

  • Provide accurate and complete registration information and keep it up to date.
  • Maintain the security of your account credentials and not share them.
  • Notify us promptly at info@unitra.ai of any unauthorized access to your account.

You are responsible for all activity that occurs under your account, except to the extent caused by our breach of these Terms or of applicable law.

Minimum age. You must be at least 13 years of age (or older where local law requires a higher minimum, for example 16 for users in the European Economic Area and the United Kingdom, and, where applicable, the minimum digital-consent age under Art. 8 GDPR in your Member State). Users below the age of majority in their jurisdiction represent that they have the involvement of a parent or legal guardian, who accepts these Terms on their behalf. Unitra is not designed for, and we do not knowingly collect personal information from, children below the applicable minimum age.

4. Plans, Purchases, and Payments

4.1 Plans

Unitra currently offers the following plans and purchases. What each one includes is described on our pricing page and in the application.

  • Free: no charge, with a daily character allotment.
  • Champion: a monthly subscription with unlimited translation (subject to fair use, Section 4.6) and premium features.
  • Day Pass: a one-time purchase giving 24 hours of unlimited translation (subject to fair use). A Day Pass does not include premium features.
  • Legend: a one-time purchase giving Champion benefits for the life of the Services, as described in Section 4.5.

Programs such as Unitra Creators and business or enterprise arrangements are governed by their own program terms or a separate written agreement, which controls where it conflicts with this Section.

4.2 Prices, Launch Offers, Currency, and Taxes

  • List prices. Champion: USD 19.99 per month. Day Pass: USD 4.99. Legend: USD 249.99.
  • Launch offers. While a launch offer is shown in the application, Champion is offered at USD 9.99 per month and a Day Pass at USD 2.49. A Champion subscription started at the launch price keeps that price for as long as the subscription stays continuously active. If it ends for any reason (for example, cancellation, a refund, or an unpaid renewal) and you subscribe again later, the price offered at that time applies. We may end a launch offer for new purchases at any time; ending it does not change the price of a subscription that already has it.
  • Local currency. Prices may be shown and charged in your local currency and may be adjusted for your region. The price, currency, and any taxes shown on the final checkout screen before you pay are the ones that apply to that purchase.
  • Taxes. Applicable sales, use, value-added, goods and services, or similar taxes are calculated by the seller of record (Section 4.3) and shown at checkout. Depending on where you live, they are either included in the displayed price or added to it.
  • Price changes. We may change list prices or plan features with at least 30 days' notice sent to the email address associated with your account. A change to a subscription price takes effect from your first renewal after the notice period, and you may cancel before then if you do not accept it.

4.3 Who Sells to You

Unitra provides the Services in every case, but depending on where you buy, a payment partner may be the seller of record that takes your payment and issues your receipt:

  • Checkout on the web (opened from the application): purchases may be sold through Link, a service of Stripe, acting as reseller and merchant of record. In that case Link's buyer terms also apply, and your receipt, invoices, and payment-related support come from Link. Card and bank details are handled by Stripe and are never shared with us.
  • Steam: purchases made in the Steam version of the application are sold by Valve Corporation and are also subject to the Steam Subscriber Agreement. Payment, subscription management, and payment-related support for those purchases take place in Steam.

Your receipt identifies the seller of record for each purchase. Where a seller of record's own terms give you rights (for example, to a refund) beyond those in these Terms, you may exercise them with that seller.

4.4 Subscriptions, Renewal, and Cancellation

  • Champion renews automatically every month at the price that applies to your subscription (Section 4.2) until you cancel. Each renewal is charged to your payment method on the renewal date.
  • You can cancel at any time: from the billing settings in the application, through Link at app.link.com where Link is the seller of record, or, for Steam purchases, from your Steam account. Cancellation stops future renewals; you keep your Champion benefits until the end of the period you have already paid for.
  • We will send you an auto-renewal reminder by email before a renewal where required by applicable law (including California Business & Professions Code §17602, the German Fair Consumer Contracts Act, and the EU Consumer Rights Directive), at the cadence required by the law in your jurisdiction.
  • If a renewal payment fails, the seller of record may retry it. If it remains unpaid, the subscription ends and your account returns to the Free plan.

4.5 Day Pass and Legend

Day Pass. A Day Pass gives 24 consecutive hours of unlimited translation, starting when the purchase completes. If you buy a Day Pass while another one is active, the new one starts when the current one ends. The time runs whether or not you use the application and cannot be paused. A Day Pass cannot be bought while your plan already includes unlimited translation.

Legend. Legend is a one-time purchase and a thank-you to our earliest supporters. It includes:

  • the benefits of the Champion plan, as that plan exists from time to time, plus the Legend badge and Legend app skin, for no further payment;
  • for the life of the Services: that is, for as long as Unitra operates the Services for consumers, not for the lifetime of the purchaser. If we decide to discontinue the Services, we will give Legend holders at least 90 days' notice.

Legend is tied to the Unitra account it was bought with. It cannot be transferred, resold, or exchanged for cash, and it ends if your account is deleted or terminated under Section 11. Legend is offered in a limited quantity, and we may stop selling it at any time. If you buy Legend while you have an active Champion subscription, we end that subscription so you are not charged again; because Legend includes everything in Champion, the remainder of that subscription period is not refunded separately.

4.6 Fair Use on Unlimited Plans

Where a plan or purchase is described as "unlimited" (Champion, Day Pass, and Legend), we do not meter your translation volume under normal, individual, real-time use of the application. It is not a license for machine-scale consumption: accounts that resell or share access, drive the Services with bots or synthetic traffic, or otherwise use them in a way no individual user reasonably could, may be rate-limited, after notice where practicable, and Section 5 (Acceptable Use) continues to apply.

4.7 Refunds

All payments are final and non-refundable, except in the following cases:

  1. Unused renewal (goodwill). If your Champion subscription renews and you have not used the Services with your account since that renewal, you may ask for a refund of that renewal charge within 3 days of the charge. We will refund it and end the subscription immediately. This applies only to automatic renewal charges, not to the first payment of a subscription, a Day Pass, or Legend.
  2. Our changes. If we materially reduce the functionality of a paid plan during a billing period you have paid for (Section 2), or end your paid plan other than for your breach (Section 11), we will refund the pro-rated, unused part of that billing period.
  3. Where the law requires it. Nothing in this Section limits any refund, withdrawal, or other remedy that mandatory consumer-protection law gives you, including the right of withdrawal described below and statutory remedies where the Services do not conform to the contract.
  4. At our discretion, in individual cases, which does not create an obligation to do the same in other cases.

To request a refund, contact support@unitra.ai from the email address associated with your account. Where the seller of record is Link or Valve (Section 4.3), the refund is issued through that seller, and its own refund policies may also apply. For Steam purchases, refunds are processed through Steam and are subject to Valve's procedures.

When a payment is refunded or reversed (including through a chargeback), the plan, Day Pass, or Legend it paid for ends. If you dispute a valid charge with your bank or card issuer instead of contacting us, we may suspend paid features on your account while the dispute is open.

4.8 No Refund After a Breach

If we suspend or terminate your account, or end a plan or purchase, because you materially breached these Terms under Section 11 (for example, fraud or payment abuse, sharing or reselling your account, circumventing limits, or unlawful use), no refund is due for any plan or purchase, including Champion, Day Passes, and Legend, except where mandatory law in your jurisdiction provides otherwise.

4.9 Promotional Grants

Day Passes, plan time, or other benefits that we give without charge (for example, through referrals, promotion codes, or support gestures) have no cash value, cannot be transferred or refunded, and may carry an expiry date shown when they are granted.

EU/UK Right of Withdrawal (Cooling-Off)

If you are a consumer resident in the EEA, the United Kingdom, or Switzerland, you have a statutory right to withdraw from a paid subscription or purchase within 14 days of entering into the contract, without giving a reason.

  • By starting to use the paid Services during the withdrawal period, you expressly request that we begin performance immediately and acknowledge that you lose your right of withdrawal once the Services have been fully provided (EU Consumer Rights Directive Art. 16(a) and the UK and Swiss equivalents).
  • A Day Pass is fully provided when its 24 hours have run, so the right of withdrawal ends at that point.
  • If you withdraw from Champion or Legend within the 14 days, we refund what you paid, less an amount proportionate to the Services provided up to the time you told us (Directive Art. 14(3)). For Legend, that amount is calculated at the Champion list price for the days you held Legend.

To exercise your right of withdrawal, contact support@unitra.ai from the email address associated with your account with a clear statement of your decision to withdraw. Where the seller of record is Link or Valve, you may also exercise it directly with that seller.

Consumers in other countries may have similar statutory rights to withdraw from or cancel a purchase (for example, under the consumer-protection laws of the Republic of Korea or Australia). Those rights apply in addition to these Terms, and you can exercise them the same way.

5. Acceptable Use

You agree not to, and not to permit anyone else to:

  • Reverse engineer, decompile, or disassemble the Services or any underlying models, except to the extent that applicable law (for example, EU Directive 2009/24/EC Art. 6 on interoperability) expressly prohibits such a restriction.
  • Circumvent rate limits, usage quotas, authentication, or other technical restrictions.
  • Use the Services to generate, relay, or translate content that is unlawful, defamatory, harassing, sexually exploitative of minors, promotes violence or terrorism, infringes intellectual property or privacy rights, or that we are otherwise required to block under applicable law.
  • Use the Services to facilitate or launder AI-generated misuse, including using translation as a step in producing CSAM, targeted harassment, disinformation campaigns, non-consensual intimate content, or content designed to impersonate a real person in a deceptive manner.
  • Resell, redistribute, or sublicense access to the Services, or provide them as a managed service to third parties, without our prior written consent.
  • Interfere with or disrupt the integrity, security, or performance of the Services, or attempt to gain unauthorized access to our systems.
  • Use automated means to access the Services beyond the documented API and reasonable product usage.
  • Use the Services in violation of applicable export-control and economic-sanctions laws, including those administered by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC), the U.S. Department of Commerce (including the Export Administration Regulations), and analogous regimes in the EU, UK, and elsewhere. You represent that you are not located in, under the control of, or a national or resident of any country or region subject to comprehensive U.S. or EU sanctions, and that you are not listed on any U.S. or EU restricted-party list.

Copyright and DMCA Notices

We respect intellectual property rights and respond to clear notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA) and equivalent laws. To submit a notice, send a written communication to our designated agent at info@unitra.ai that includes (i) your physical or electronic signature; (ii) identification of the copyrighted work claimed to be infringed; (iii) identification of the material claimed to be infringing and sufficient information to locate it; (iv) your contact information; (v) a statement of good-faith belief that the use is unauthorized; and (vi) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the rights holder. Counter-notices may be submitted using the procedure in 17 U.S.C. §512(g). We may terminate the accounts of repeat infringers in appropriate circumstances.

6. Intellectual Property and Your Content

Our property. Unitra and its licensors own all rights in the Services, including the software, models, branding, and documentation. These Terms do not grant you any ownership rights in the Services and no rights are granted by implication, estoppel, or otherwise beyond those expressly stated here.

Your content. You retain all rights you have in the content you submit to the Services (including audio you choose to upload, text you submit for translation, and screen samples you choose to contribute; screen samples can also show content that belongs to others, such as the game itself or other players' messages). You grant Unitra a limited, non-exclusive, worldwide, royalty-free, non-sublicensable (except to our sub-processors strictly to operate the Services on our behalf) license to host, store, transmit, process, display, and otherwise use your content solely:

  • to provide the translation functionality you request and return results to you;
  • to operate, secure, and troubleshoot the Services;
  • to comply with law; and
  • to improve our models, but only where you have given explicit opt-in consent for that use as described below.

This license terminates when the corresponding content is deleted from our systems or when your account is deleted, except (i) for back-up copies that age out on the schedule described in our Privacy Policy, and (ii) for data that has been irreversibly de-identified such that it can no longer be reasonably re-associated with you (in which case the resulting anonymous data is no longer personal data and is not subject to the licence reverting).

Use of Content for Service Improvement

Use of your translation content for model improvement is governed strictly by the toggles in Settings > Privacy in the application, and applies equally to every plan:

  • By default, we do not use your content to train or improve our models. This applies whichever plan you are on and whatever you have bought.
  • If you turn on the single "Help Improve Unitra" switch (opt-in), translation text you submit after that point may be retained and used to improve our translation models, subject to the retention and de-identification rules in our Privacy Policy.
  • The same switch also covers short clips of your own microphone audio captured during normal use, retained to improve recognition accuracy. They are linked to your account for up to 90 days (you can delete them at any time during that period), then de-identified and kept for a maximum of 2 years from collection, after which they are permanently deleted, all as described in our Privacy Policy. (To allow text but not audio for your account, or vice versa, email info@unitra.ai.)
  • The same switch also covers occasional screen samples from screen translation (images of the area you selected with the text recognised in them, and an occasional low-resolution picture of the game window). They are used only to improve text recognition and are handled as described in our Privacy Policy.
  • Consent is freely given, specific, and can be withdrawn at any time without affecting your ability to use the Services.
  • Opt-in allowance bonus. While we offer it, accounts with "Help Improve Unitra" turned on receive a doubled daily character allotment on plans that have a daily limit. The bonus is an extra on top of your plan: your plan's own allotment never depends on consenting, and withdrawing consent removes only the bonus, from the moment of withdrawal, never anything you paid for.

This provision is aligned with, and must be read together with, Section 3 of the Privacy Policy. If there is any conflict between these Terms and the Privacy Policy concerning the collection or use of personal data, the Privacy Policy controls.

Feedback

If you send us suggestions, ideas, or other feedback about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback without restriction or obligation to you. You warrant that any feedback you submit is your own and does not infringe a third party's rights.

7. Third-Party Services

The Services integrate with third-party providers for infrastructure, translation processing, and payments. An itemized, current list of these providers, including the entity, purpose, and processing location, is maintained at unitra.ai/sub-processors and discussed in Section 6 of our Privacy Policy. Your direct use of a third-party service (for example, logging into Stripe's customer portal) is additionally governed by that provider's own terms; we are not responsible for third-party services beyond our role as a customer of those providers.

8. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Translations are generated by machine-learning models and may contain errors. Unitra does not guarantee the accuracy, completeness, or reliability of any translation output. You should not rely on translations for safety-critical, legal, medical, or financial decisions without independent human review.

Consumer statutory rights. Nothing in these Terms limits or excludes any warranty, guarantee, or statutory right that cannot lawfully be limited or excluded, for example under the UK Consumer Rights Act 2015, Australian Consumer Law, EU Directive (EU) 2019/770 on digital content and services, or similar laws. Where those laws apply, the disclaimers above apply only to the maximum extent permitted.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL UNITRA OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR UNDER ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

UNITRA'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID FOR THE SERVICES (WHETHER TO UNITRA OR TO A SELLER OF RECORD UNDER SECTION 4.3) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD 100).

Carve-outs. Nothing in these Terms limits or excludes our liability for (i) death or personal injury caused by our negligence, (ii) fraud or fraudulent misrepresentation, (iii) willful misconduct, (iv) any other liability that cannot be limited or excluded under applicable law, or (v) in the case of EU/UK consumers, liability that cannot lawfully be limited under mandatory consumer-protection law. Where such limitations are prohibited, we are liable only to the minimum extent required by that law.

10. Indemnification

By you. To the extent permitted by applicable law, you will defend, indemnify, and hold harmless Unitra and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, and reasonable legal fees arising out of or related to (i) your breach of these Terms, (ii) your violation of applicable law, or (iii) content you submit to the Services that infringes or misappropriates a third party's rights. This obligation does not apply to claims to the extent caused by Unitra's gross negligence or willful misconduct and does not apply to consumers where local law prohibits such indemnities.

By us. If a third party claims that your permitted use of the Services infringes that party's U.S. or EU patent, copyright, or trademark, we will defend that claim at our expense and pay the damages finally awarded by a court of competent jurisdiction, provided that you (a) promptly notify us in writing, (b) give us sole control of the defense and settlement, and (c) reasonably cooperate. We have no obligation for claims arising from (i) your content, (ii) combinations of the Services with products we did not supply, or (iii) use of the Services contrary to these Terms. We may at our option modify the Services, obtain a license, or terminate the affected functionality with a pro-rated refund. This Section states our sole liability and your exclusive remedy for IP infringement.

11. Termination

By you. You may terminate your account at any time from Settings > Account > Delete Account or by contacting info@unitra.ai. Deleting your account cancels any subscription at the end of the current billing period and ends any Day Pass or Legend on it; it does not by itself entitle you to a refund (Section 4.7), unless your jurisdiction's mandatory consumer-protection law requires otherwise.

By us. We may suspend or terminate your access to the Services if you materially breach these Terms, engage in conduct that is reasonably likely to cause harm to other users, us, or third parties, or if we are required to do so by law. Except in cases of serious or repeated breach, imminent risk, or legal compulsion, we will give you reasonable prior notice and an opportunity to remedy the issue before termination.

Appeal. If you believe your account was suspended or terminated in error, you may appeal by writing to info@unitra.ai. We will review appeals in good faith and respond within a reasonable time.

Refunds on termination. If we terminate your paid subscription other than for material breach or unlawful conduct, we will refund the pro-rated portion of pre-paid fees covering the unused part of your billing period. If you are terminated for material breach or unlawful conduct, no refund is due for any plan or purchase, including Day Passes and Legend (Section 4.8), except where mandatory law in your jurisdiction provides otherwise.

Effect of termination. Your right to use the Services ceases on termination. We will delete your account data on the schedule described in our Privacy Policy, subject to the legal retention exceptions set out there. Sections that by their nature should survive termination, including Sections 6 (ownership), 8–10 (disclaimers, liability, indemnification), 12 (governing law), 13 (disputes), and 14 (miscellaneous), will survive.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Subject to Section 13 (for US residents) and the following consumer carve-out, any disputes arising from these Terms shall be resolved in the state or federal courts located in Delaware, and you and Unitra consent to the personal jurisdiction of those courts.

Consumer carve-out. If you are a consumer resident in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction whose mandatory consumer-protection laws grant you the right to bring claims in the courts of your country of residence and/or under the law of that country (for example, under Regulation (EU) 1215/2012 ("Brussels I Recast") and Regulation (EC) 593/2008 ("Rome I")), nothing in this Section deprives you of that right. In that case, the governing-law and forum-selection provisions above apply only to the extent they do not reduce the protection you enjoy under the mandatory law of your country of residence.

13. Disputes (US Residents)

This Section 13 applies only if you are a resident of the United States, and is subject to the exclusions in Section 13.6. Consumers outside the United States should read Section 12 instead.

13.1 Binding Arbitration

You and Unitra agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services through final and binding individual arbitration, administered by JAMS under its Streamlined Arbitration Rules then in effect. The seat of arbitration is Wilmington, Delaware, but the arbitration may be conducted remotely, and in-person hearings for claims under USD 10,000 may be conducted by phone or video at your request.

13.2 Class-Action and Jury-Trial Waiver

YOU AND UNITRA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. YOU AND UNITRA WAIVE ANY RIGHT TO A JURY TRIAL. The arbitrator has no authority to consolidate claims or preside over any form of representative proceeding.

13.3 Informal Resolution First

Before filing a claim, you agree to first email info@unitra.ai with a description of the dispute, and we will attempt in good faith to resolve it within 60 days.

13.4 Opt-Out

You may opt out of this arbitration agreement by emailing info@unitra.ai with "Arbitration Opt-Out" in the subject line within 30 days of first accepting these Terms (or first accepting this Section 13 if added later). Opting out does not affect any other part of these Terms.

13.5 Small Claims

Either party may bring an individual action in small-claims court for disputes within that court's jurisdiction, in lieu of arbitration.

13.6 Exclusions

This Section does not apply to: (i) claims for injunctive relief to protect intellectual-property rights; (ii) claims that cannot lawfully be subject to a pre-dispute arbitration agreement under applicable law (for example, claims for public injunctive relief under California's McGill rule, which may be brought in court notwithstanding this Section); and (iii) claims by consumers who have opted out under Section 13.4. If any portion of this Section 13 is held unenforceable as to a claim, the rest of this Section continues to apply to that claim to the maximum extent permitted by law; if the class-action waiver in Section 13.2 is held unenforceable, the unenforceable portion shall be severed and the claim shall be brought in court under Section 12.

14. General Provisions

14.1 Changes to These Terms

We may modify these Terms from time to time. For material changes, we will provide at least 30 days' notice via email or in-app before the changes take effect. Where a change materially expands your obligations or reduces your rights, we will require your affirmative acceptance before continued use; otherwise, continued use after the effective date constitutes acceptance. If you do not accept a change, you may cancel your account before the change takes effect and receive a pro-rated refund of any pre-paid subscription fees for the unused portion of your billing period; to request it, contact support@unitra.ai from the email address associated with your account. Nothing in this Section 14.1 is intended to override any mandatory consumer-protection law that treats unilateral changes as unfair; where such law applies, we will obtain your express acceptance or provide you with a right to terminate, as required.

14.2 Force Majeure

Neither party is liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, governmental actions, strikes, labor disputes, utility or telecommunications failures, cyberattacks, or outages or failures of cloud-infrastructure or network providers on which the Services depend. This Section does not excuse payment obligations that have already accrued.

14.3 Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be reformed to the minimum extent necessary to make it enforceable, or if reformation is not possible, severed from these Terms. The remaining provisions will continue in full force and effect.

14.4 No Waiver

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. Any waiver must be in writing to be effective.

14.5 Assignment

You may not assign or transfer these Terms or your account without our prior written consent, and any attempted assignment without consent is void. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets, provided that the assignee assumes our obligations.

14.6 Notices

We may give notices to you by email to the address associated with your account, by in-app notification, or by posting on our website. Notices to us must be sent to info@unitra.ai, with a copy by postal mail to the address published on our website where legal service of process is required.

14.7 Entire Agreement

These Terms, together with the Privacy Policy and any additional policies referenced within them, constitute the entire agreement between you and Unitra regarding the Services and supersede any prior or contemporaneous understandings on the subject. If there is a conflict between these Terms and an order form or separately signed agreement with Unitra, the order form or signed agreement controls for the conflicting term.

14.8 Relationship of the Parties

These Terms do not create an agency, partnership, joint venture, or employment relationship. Neither party has authority to bind the other.

15. Contact Us

If you have questions about these Terms, contact us at:

Unitra, Inc.
Email: info@unitra.ai  (all inquiries: legal, privacy, security, DMCA / copyright notices, and account appeals)