Status: fixed in Unitra AI 0.17.1. Update Unitra AI and you can keep the newest NVIDIA driver. If you rolled back your driver, you can update it again.
Who is affected
If you have a GeForce RTX 50 series graphics card (RTX 5050 to RTX 5090) and updated your NVIDIA driver on or after October 21, Unitra AI may not work for now. Other graphics cards, and RTX 50 series cards still on an earlier driver, are not affected.
Unitra AI 0.17.1 supports the new driver, so there is no need to hold off.
The fix
Unitra AI 0.17.1 fixes this. It updates by itself the next time you open Unitra AI, and on Steam through a normal Steam update. See the 0.17.1 release note for what changed.
If you need Unitra AI before the fix
The newest NVIDIA driver we know works is 610.88. Rolling back to it brings Unitra AI back:
- Open Device Manager and expand Display adapters.
- Right-click your NVIDIA card and choose Properties.
- On the Driver tab, choose Roll Back Driver.
If Roll Back Driver is greyed out, download 610.88 from NVIDIA's driver page and install it.
Making up the lost time
If you have a subscription and were affected, contact us in Discord or at hello@unitra.ai with the email of your Unitra AI account. We will add back every day you could not use Unitra AI, counted in whole days, plus three extra days as a thank-you for your patience.
Sorry for the trouble. If something does not work as expected, let us know in Discord.